[Nagiosplug-devel] check_hpjd does not work

Thomas Guyot-Sionnest dermoth at aei.ca
Thu Nov 12 14:31:21 CET 2009


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On 12/11/09 07:59 AM, Gernot Riedel wrote:
> Hello
> 
> i´m using NAGIOS 3.2.0 with Plugins 1.4.13 and NRPE 2.12 on
> a SUSE SLES 10 machine.
> I want to check a printer  HP Deskjez 9640.
> An other HP Laserjet 4 works fine with check_hpjd.
> A command like snmpwalk  -v 1 -c public <printer-ip 9640>
> mib-2.43.18.1.1.8.1.4
> shows the status of the toner as welll.
> But when i send the command check_hpjd -H <ip-addr 9640>  -C public
> i get the output
> Error in packet ()
> CAn anybody help me?

The most likely causes are:

1. The printer do not support SNMP
2. The printer is configured with a different SNMP community
3. The printer has IP-based access lists or is behind a firewall

- --
Thomas
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