<HTML><BODY style="word-wrap: break-word; -khtml-nbsp-mode: space; -khtml-line-break: after-white-space; ">Chris,<DIV><BR class="khtml-block-placeholder"></DIV><DIV>You'll probably get more replies at nagios-users, rather than the plugins list :)</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>We use a URL like: <A href="http://nagios.server/nagios/cgi-bin/status.cgi?host=all&style=summary&servicestatustypes=28&serviceprops=10250">http://nagios.server/nagios/cgi-bin/status.cgi?host=all&style=summary&servicestatustypes=28&serviceprops=10250</A></DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>This lists host/service problems which are not in scheduled downtime & not acknowledged & is not flapping & notifications enabled. Operators use this view to see what are the outstanding problems.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>See include/cgiutils.h in the Host and Service Filter Properties section for how to create the serviceprops value.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>BTW, this number is different between Nagios 1 and Nagios 2.</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV>Ton</DIV><DIV><BR class="khtml-block-placeholder"></DIV><DIV><BR><DIV><DIV>On 7 Aug 2006, at 14:19, Chris wrote:</DIV><BR class="Apple-interchange-newline"><BLOCKQUOTE type="cite"><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Hi</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">We use Nagios to monitor all our hosts etc... As sysadmin we go on standby to attend to problems after hours.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">In our organisation, we have another team, called operators, using Nagios to monitor our environment, they call the standby</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">person if a critical alarm is raised on nagios. The process is for the operator is to acknowledge the critical event and add a comment etc...</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">The problem comes that acknowledged events still gets displayed in the Service Status Details screen. This makes it difficult for the operator<SPAN class="Apple-converted-space"> </SPAN></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">to recognise new critical events, or the standby person gets called over and over for events allready acknowledged.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">We have another team with us that builds solutions in out environment, They have been pushing for hobbit to be implemented as<SPAN class="Apple-converted-space"> </SPAN></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">monitoring tool in our environment. I have put a valiant fight against their intensions, purely for the reason that I trust nagios more and<SPAN class="Apple-converted-space"> </SPAN></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">on numerous occasions I proved nagios to be way more effective with the monitoring results, but these guys still persist. Their latest argument</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">is that with hobbit a critical service can be acknowledged and it will not display in the problem view screen.</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">I tried so far unsuccessfully to do add a acknowledged next to critical in the Service Status Totals table on the Service Status Totals screen,</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">this way you can still view the acknowledged problems and new critical problems that may happen, maybe even add another column for services<SPAN class="Apple-converted-space"> </SPAN></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">scheduled for downtime,</DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; min-height: 14px; "><BR></DIV><DIV style="margin-top: 0px; margin-right: 0px; margin-bottom: 0px; margin-left: 0px; ">Maybe there is a better solution someone can tell me about that allready been developed.</DIV></BLOCKQUOTE></DIV><DIV><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><SPAN class="Apple-style-span" style="border-collapse: separate; border-spacing: 0px 0px; color: rgb(0, 0, 0); font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; text-align: auto; -khtml-text-decorations-in-effect: none; text-indent: 0px; -apple-text-size-adjust: auto; text-transform: none; orphans: 2; white-space: normal; widows: 2; word-spacing: 0px; "><DIV><BR class="khtml-block-placeholder"></DIV><DIV><A href="http://www.altinity.com">http://www.altinity.com</A></DIV><DIV>T: +44 (0)870 787 9243</DIV><DIV>F: +44 (0)845 280 1725</DIV><DIV>Skype: tonvoon</DIV></SPAN></SPAN></SPAN></SPAN></SPAN><BR class="Apple-interchange-newline"></SPAN> </DIV><BR></DIV></BODY></HTML>